Dear Valued Customer,
In light of recent and developing events surrounding the coronavirus (COVID-19) pandemic, Ryerson is taking the necessary measures to ensure the safety of our employees while continuing service to our customers. We understand that we are facing unprecedented and challenging circumstances together and that this is a time where we find the best in ourselves and one another.
During this time of societal and economic uncertainty, Ryerson offers the benefit of broad support across our interconnected network of 100 service center locations across North America. We are open and we will do everything within our capacity to support you during this public health emergency. Ryerson.com is open 24 hours a day, 7-days a week and your Ryerson representative is available via call, email, text, or chat.
We thank you for your continued business and encourage you to contact your account representative with any questions. As of the date of this letter, we have not experienced any supply chain disruptions although we know that the situation is fluid and could change at any moment. As such developments occur in supply chains that may affect your business, we will keep you informed and work through it together. Most of all, please take care, stay well, and we’ll be working with you in shared purpose and mission all the way to better and easier times.